Last updated · 2026
These terms of service govern project engagements between you and THE AJENCY for video production and photography services.
Using this site means you accept these terms. Where a signed project agreement exists between a client and THE AJENCY, that agreement takes precedence over anything written here if the two conflict.
The descriptions of services on this site are general. Nothing on this site is a binding offer. Quotes are estimates valid for a limited period and become binding only once a written project agreement is signed by both parties.
Bookings, deposits, rescheduling and cancellation are governed by the signed project agreement for each project. A shoot date is held only once that agreement is signed and any required deposit has been received.
Copyright in all footage, images and edits produced by THE AJENCY remains with THE AJENCY until final payment is received in full. Upon full payment, the client receives the usage licence set out in their project agreement. Raw and unedited files are not included unless the agreement explicitly says so. THE AJENCY retains ownership of all project files, footage and outtakes.
Unless the project agreement states otherwise, THE AJENCY may display completed work in its portfolio, on this site and on its social channels. A client may ask in writing that specific work be withheld.
The client confirms that it holds the rights to any logos, music, brand assets, trademarks or third-party material it supplies, and that it has obtained the permissions, releases and location consents needed for the people and places to be filmed or photographed. The client indemnifies THE AJENCY against any claim arising from material it supplied or permissions it failed to obtain.
All text, images, video and design on this site are the property of THE AJENCY or of its clients and may not be reproduced without written permission. Client work is shown with permission and remains the property of the respective clients.
THE AJENCY delivers production work to a professional standard but does not guarantee any specific commercial, marketing or audience outcome, including views, engagement, reach or sales.
This site is provided as is. To the extent permitted by law, THE AJENCY is not liable for indirect or consequential loss arising from use of this site. Liability in connection with a project is limited to the amount paid for that project.
This site links to third-party platforms such as Instagram, Facebook and TikTok. THE AJENCY is not responsible for their content or their privacy practices.
These terms may be updated. The version published on this site at the time of your visit is the version that applies.
These terms are governed by the laws of the Province of Québec and the applicable laws of Canada. Any dispute falls to the courts of the judicial district of Montréal.
For any question about these terms, write to us at info@theajency.ca.