Last updated · 2026
This privacy policy explains how THE AJENCY collects, uses and protects the personal information you provide through our contact form or project inquiry.
When you start a project with us, we may collect your name, email address, phone number, business name and the details of your project. This information is provided voluntarily through our contact form.
We use your information to respond to your inquiry, prepare a project quote, plan production and communicate with you throughout the project. We do not use your information for automated decision-making or profiling.
We do not sell, rent or trade your personal information. Your inquiry is processed through Web3Forms and delivered to our team by email. We only share information when required by law or with your explicit consent.
Your information is stored in our email and project management systems. We use reasonable administrative and technical safeguards to protect it from unauthorized access, loss or misuse.
We keep your information for as long as needed to complete your project and maintain our business records. You may request deletion at any time by emailing us.
You have the right to access, correct or delete the personal information we hold about you. To make a request, contact us at info@theajency.ca.
Ali, founder of THE AJENCY, is the person responsible for the protection of personal information. You can reach him at info@theajency.ca for any request related to your personal information.
If you have questions about this privacy policy, email us at info@theajency.ca.